They pay up frontNo fee on the amount
Digital store credit: €25 on it, and it draws down.
€25.00
Still lefton VCHR-5H83F8PB, of €25.00
Store credit is a code with an amount on it. It is drawn down as often as your guest comes, until nothing is left. Not €25 once and gone, but €25 that draws down.
- Store credit
- Value card
- Gift card
- Prepaid card
CodeVCHR-5H83F8PB
Topped up, till€25.00
Rest€25.00
Every deduction with amount, rest and time. In case someone calls.
You are the counter. What is it taking?
A deduction cannot be taken back. That is why you hold.
01 · The money
The money is with you before the coffee goes out.
+€25.00
Your guest pays at your till, cash or card, as always. The money is in before anything has been delivered.
−€3.50
On redemption the counter types the amount. One grip, held. The amount stands there in large type before anyone presses.
€16.50
Your guest sees the rest on their phone. On the next visit it continues, over weeks or months.
02 · How it runs
How it runs.
- 01
You create a template: “€25 for the bar”. You can also leave the amount open — then the counter names it when issuing, up to a limit you set.
- 02
You issue a code, given away or paid for. Into your guest's wallet, or printed as a gift card.
- 03
On redemption the counter types the amount. One grip, held, and there is no going back.
- 04
If someone calls and asks where their money went, you see every deduction with amount, rest and time.
03 · Bought and drawn down
Fifty euros, and what is left of them.
Five captured screens: Kim pays at the till, fifty euros sit in her collection, the counter types in twelve fifty — and afterwards both devices show the same number.
- 01
The counter
Bought, not given.
Two ways, one button apart. Kim pays at the till, so the credit is booked as sold. That is not a formality: given away and paid for are two different things for tax, and your bookkeeping wants to know which one it was.
- 02
The guest
Fifty euros sitting there.
No app, no plastic card that disappears into a drawer. The credit is in their collection, with the amount and the expiry date.
- 03
The counter
Twelve fifty, typed in.
This is where it differs from a punch card: there one unit is deducted, here any amount at all. You type it like at a till, in cents. And if someone slips a digit and enters more than is left, they are shown the remainder instead of a refusal.
- 04
The counter
Drawn down. €37.50 stays.
The remainder stays, to the cent. It does not expire because someone failed to spend it all at once, and your staff writes nothing down: what was booked is in the log.
- 05
The guest
And the same number for them.
They do not have to keep a running total in their head or ask. What the counter shows, they see too — otherwise one of the two is counting wrong, and you find out too late.
04 · Three cases
Who may draw it down.
Personal store credit.
“€50 on your account, Kim.” The regular pays up front and draws it down over months. Only her, and she shows it in her wallet.
The printed gift card.
The classic: €50 on paper, given as a present. Whoever holds it draws it down — including the grandchild redeeming it for grandma. For paper, that is the right step.
The payable rest.
Rare and far-reaching: the guest may have the rest paid out. Only pick it when it really was promised.
05 · Boundaries
What it is not.
- Not a shop and not a payment through me. The money flows at your till. I only keep track of the rest, which is why there is no fee on the amount.
- No undoing a deduction. That is why the amount stands there in large type before anyone presses.
- No store credit limited to certain products. Store credit applies to your whole offer. Quantity limits are fine.
- Not a punch card. That one counts units instead of euros. To the punch card
06 · Questions
What owners ask first.
What happens to the remaining balance on a gift card?
It stays on it. Your guest can keep drawing it down on their next visit until nothing is left. They see the rest at any time on their phone, or you see it in the admin area when they call.
Does this cost me a fee on the amount?
No. Payment happens at your till; the money never runs through Rebounz. So there is nothing a fee could come off.
How is store credit treated for tax?
Store credit usually counts as a multi-purpose voucher: VAT does not arise on sale but on redemption, at the rate of whatever is then bought. That is why the counter asks what for when drawing down. This is guidance, not tax advice.
Why can I not limit store credit to certain products?
Because for tax it would then be a single-purpose voucher and would have to be booked differently. For a voucher on one particular product you therefore use a voucher, not store credit.
To the vouchersHow long is digital store credit valid?
The designer suggests three years, which matches the standard limitation period in Germany. Shorter deadlines need to be justifiable.
What it costs: nothing. And with store credit, twice over.
During the pilot you pay nothing. And afterwards no fee on the amount either, because the money never runs through me.
Next